Kelsey has more than 20 years of experience in the Substance Use Disorder (SUD) field, with expertise spanning client services, operational support, and specialized insurance billing. Her work reflects accuracy, efficiency, and a strong understanding of complex reimbursement processes.

Kelsey’s academic background prepared her for the demands of financial management. She earned an Associate’s degree in Accounting, developing the attention to detail and analytical skills needed to manage the changing requirements of medical billing. She later earned a Bachelor’s degree in Business Management, strengthening the leadership and organizational expertise that complement her financial knowledge. Together, these qualifications have helped her streamline billing processes, improve operational efficiency, and support the financial health of the organizations she serves.

Kelsey remains committed to supporting recovery through strong administrative practices and financial integrity. Her work demonstrates the quiet but meaningful impact that professional dedication and a genuine desire to help others can have across the healthcare community.